FAQ – The Designeur

What is a downloadable template?

A downloadable template is a ready-made tool that you can use in your business. The templates can be used in your marketing, such as our lead magnets, or in your customer delivery, such as our client experience templates.

What is Canva?

Canva is a free (they also have a premium tier) design tool that you can access online. It’s probably the best thing that ever happened to entrepreneurs… seriously 🙂 You can edit all your templates in the tool, using your computer or mobile, and download all the templates easily when you are done. And, you can get back to your template, change things, and download a new version anytime. And publish on social media!

How do I access the template?

You will get a PDF file with instructions and a simple video of how Canva works. You simply click the link, log in to Canva (or create an account), and start customizing your template. After that, you can print it as a PDF and start using it!

How are your courses created?

Our courses are short and actionable trainings that you can join anytime you want, anywhere you are (with an Internet connection). We have broken down each course into multiple short sessions (approximately 20 min each) so you can watch the instructions and then take action.

Access all courses online!

Who teaches the courses?

The business courses are taught by Tiina Wilen, the founder of TheDesigneur.com. She has been working as a consultant, coach, and educator for 10+ years. Her specialty is systemization, digitalization, and marketing. She regularly works with brands and professionals helping them grow and scale their operations and reach without sacrificing their lives in the process. Get to know Tiina here!

Can I get help with my course?

YES! You will get access to our online support where you can ask any questions and get answers from us.

Is there a refund?

Unfortunately, no. Since you can download the files immediately and save them on your computer, you can’t return them. But, if you are unhappy with your purchase, send an email and I’m sure we can figure out a way to make you happy!